Harry HR – Privacy Policy

Your Data, Our Commitment

We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, so you can trust us with your information.

Harry HR Front-Office Desk

Last Update June 13 2025

Harry HR – ITéaal Beheer B.V. (“Harry HR”) is committed to protecting your privacy and the security of your personal and organizational data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform, website, and services. We comply with the General Data Protection Regulation (GDPR), Dutch privacy laws (AVG), and other relevant European legislation.

Who We Are

Harry HR – ITéaal Beheer B.V. offers the Harry HR platform, which helps organizations measure and improve Employee Experience. We are based in the Netherlands and operate under Dutch and European data protection laws.

Scope Of This Policy

This Privacy Policy applies to all personal and organizational information collected, accessed, or processed by Harry HR through our platform, apps, websites (including harryhr.com), and related services. By using our services, you agree to the terms of this Policy.

What Data We Collect

We may collect the following types of information:

  • Personal Information: Names, email addresses, job titles, organizational details, contact information, and any data you provide when using our services or contacting us.

  • Usage Data: Information about how you interact with our platform and website, such as IP address, browser type, device information, pages visited, and actions taken.

  • Cookies and Tracking Technologies: We use cookies and similar tools to enhance your experience, analyze usage, and deliver relevant content and advertisements.

How We Use Your Data

We use your data to:

  • Create and manage your account

  • Provide and improve our services and customer support

  • Process payments and respond to inquiries

  • Analyze user behavior and improve our platform

  • Develop new features and services

  • Personalize your experience and tailor communications

  • Comply with legal and regulatory requirements

  • Conduct surveys and gather feedback

  • Offer additional services and products that may be of interest

We will not use your data for purposes other than those described above without your consent, unless required by law.

International Data Transfers

Harry HR primarily stores data within the Netherlands in secure, physically separated data centers. In some cases, your data may be transferred to or processed in other countries. When this happens, we ensure your data is protected with safeguards equivalent to those under EU law, such as Standard Contractual Clauses or adequacy decisions.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data:

  • Within Harry HR (between our affiliates in the Netherlands)

  • With trusted third-party service providers who help us operate our platform and services, under strict confidentiality and security requirements

  • When required by law or legal process

  • In connection with a business transaction (e.g., merger, acquisition), subject to continued protection of your data

Cookies and Third-Party Tools

We use cookies and third-party tools (such as Google Analytics, Apollo, Atlassian Servicedesk, Chatbase and Google AdWords) to analyze website usage and improve our services. You can manage your cookie preferences through your browser settings. Some features may not work properly if cookies are disabled. For more information about third-party cookies and opting out, refer to the relevant provider’s privacy policy.

Security Measures

We take the security of your data seriously and have implemented technical, organizational, and administrative safeguards to protect your information from unauthorized access, loss, or misuse. This includes:

  • Encryption of data in transit

  • Firewalls and antivirus software

  • Access controls and employee training

  • Regular monitoring and updates to our security systems

Data Breaches and Incident Response

If a data breach occurs that affects your personal information, we will notify you and relevant authorities as required by law. We will also take all necessary steps to mitigate the impact and prevent future incidents.

Your Rights

Under GDPR and Dutch law, you have the right to:

  • Access, correct, or delete your personal information

  • Restrict or object to the processing of your data

  • Withdraw consent at any time (when processing is based on consent)

  • Lodge a complaint with your local data protection authority

To exercise your rights, contact us via our Contact Page. If your data is managed by your employer (our customer), please contact them directly. We will assist as needed.

Retention of Data

We retain your data only as long as necessary to fulfill the purposes described in this Policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email or through our platform. Continued use of our services after changes means you accept the updated Policy.

Contact Us

If you have questions, comments, or complaints about this Privacy Policy or our data practices, please contact us via the Contact Page.

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